Privacy Policy

Effective Date: September 13, 2025

At intentdesk.com, operated by Smartscripts Private Limited, we are committed to protecting your privacy and ensuring your personal information is handled securely. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our services. By accessing or using our services, you agree to this Privacy Policy.

1. Information We Collect

We collect different types of information to provide and improve our services, including:

a. Personal Information

When you use our services, we may collect the following:

Name

Email address

Phone number

Billing and shipping address

Payment details (processed securely and not stored on our servers)

b. Non-Personal Information

We may also collect non-identifiable information such as:

Browser type and version

IP address

Device type

Geographic location (city or region)

Website usage patterns

c. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Enhance user experience

Analyze traffic

Store user preferences

You can manage your cookie preferences in your browser settings.

2. How We Use Your Information

We use the information collected to:

Provide, maintain, and improve our services

Process transactions and send confirmations

Respond to your inquiries or support requests

Send marketing communications (with your consent)

Analyze usage and improve website functionality

Comply with legal obligations

3. How We Share Your Information

We do not sell or rent your personal information. However, we may share it in the following situations:

a. With Service Providers

We may share your information with trusted third-party service providers to help us deliver services, such as payment processors, hosting providers, and analytics platforms.

b. Legal Obligations

We may disclose your information if required by law or in response to valid legal requests, such as subpoenas or court orders.

c. Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the involved parties.

4. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or comply with legal obligations. When no longer required, we securely delete or anonymize the data.

5. Your Rights

You have the following rights regarding your personal information:

Access: Request a copy of the information we hold about you.

Correction: Request corrections to inaccurate or incomplete data.

Deletion: Request deletion of your personal information, subject to legal requirements.

Data Portability: Receive a copy of your data in a structured, commonly used format.

Opt-out: Opt-out of receiving marketing emails by clicking “Unsubscribe” in our emails or contacting us directly.

To exercise any of these rights, please email us at support@intentdesk.com
.

6. Security of Your Information

We implement industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

7. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices or content of those websites. Please review their privacy policies before sharing your information.

8. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected data from a minor without parental consent, we will delete it promptly.

9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with the updated effective date. Your continued use of our services after changes are posted constitutes your acceptance of the revised policy.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Email: support@intentdesk.com

Phone: +91 73993 04545

Address: Smartscripts Private Limited, Pune: 402, Olympia Phase 1, Mumbai-Bangalore Highway, Baner, Pune, Maharashtra, 411045, India